Enablers

Leadership (Enabler)

Leaders of the organization shape the future and make it happen, acting as role models for its values and ethics and inspiring trust at all times. The leaders are flexible, enabling the organization to anticipate and react in a timely manner to ensure the ongoing success of the organization.

EFQM model Criteria 1a, 1b, 1c, 1d and 1e.

Strategy (Enabler)

Organizations implement their mission and vision by developing a stakeholder focused strategy. Policies, plans, objectives and processes are developed and deployed to deliver the strategy.

EFQM model Criteria 2a, 2b, 2c and 2d.

People (Enabler)

Organizations value their people and create a culture that allows the mutually beneficial achievement of organizational and personal goals. They develop the capabilities of their people and promote fairness and equality. They care for, communicate, reward and recognize, in a way that motivates people, builds commitment and enables them to use their skills and knowledge for the benefit of the organization.

EFQM model Criteria 3a, 3b, 3c, 3d and 3e.

Partnership & Resources (Enabler)

Organizations plan and manage external partnerships, suppliers, and internal resources in order to support strategy and policies and the effective operations of processes. Organizations ensure that they effectively manage their environmental and societal impact

EFQM model Criteria 4a, 4b, 4c, 4d and 4e.